Introduction
About the Privacy Policy
This Privacy Policy for des77 (https://des77.ws) explains what information we collect from you when you use our website, mobile application, and other services, and how that information is used.
By creating an account or using des77's services, you are considered to have consented to this Privacy Policy. Please read it in full before registering.
This privacy policy is part of our
Terms & Conditions- Part of the agreement. By using des77, you are accepting the terms of both documents.
Des77 serves users across multiple countries, including Bangladesh. We always respect user privacy and maintain the highest security standards to protect personal data. Our Privacy Policy is designed to give you complete transparency on all of these matters.
Data Collection
What Information We Collect
In line with its Privacy Policy, des77 only collects information that is necessary to provide our services. We do not collect data beyond what is needed. The types of information we collect are detailed below:
| Data Type |
Example |
Requirements |
| Identity Information |
Full name, username, date of birth |
Account Verification & Age Confirmation |
| Contact Information |
Email address, mobile number |
Security Notifications & Customer Support |
| Financial Information |
Mobile Pay/Nagad number & transaction history |
Deposit & Withdrawal Processing |
| Identity Documents |
NID, passport number & photo |
KYC Verification & Legal Compliance |
| Usage Data |
Login time, betting history, preferred games |
Service Improvement & Personalization |
| Technical Information |
IP address, browser & device information |
Security Monitoring & Fraud Prevention |
Important: des77 never stores your password or full payment card number. All such information is always held in encrypted form.
Collection Method
How Information Is Collected
Under des77's privacy policy, your information is collected through several methods. Please familiarise yourself with each one:
- Provided Directly: Information you provide directly during registration, account updates, or when contacting customer support.
- Automatic Collection: When you use the des77 website or app, certain information is collected automatically via cookies, log files, and tracking technologies.
- Via Third Parties: Identity verification data from approved third-party service providers used for KYC verification.
- Payment Gateway: Transaction confirmation details from the payment gateway during deposits and withdrawals.
- Social Login: If you log in via a social media account, we receive basic profile information from that platform.
- Device Sensors: Your device's location while using the app (only if permission is granted), along with other relevant information.
Use of Information
How We Use Your Information
Des77 uses your information only for specific, legitimate purposes. Your data is never used beyond what is stated in this Privacy Policy:
- Account Management: To create, manage, and keep your des77 account secure.
- Service Delivery: To smoothly process betting, deposits, withdrawals, and other services.
- Identity Verification: To complete the KYC process and to prevent fraud and money laundering.
- Customer Support: To respond to your questions and complaints, and to provide any necessary support.
- Bonuses & Promotions: To send you relevant offers based on your preferences and usage patterns (with the option to opt out).
- Security: To detect suspicious activity and ensure the overall security of the platform.
- Legal Compliance: To comply with applicable laws, regulations, and the requirements of regulatory authorities.
- Service Improvement: To analyse usage data and continuously improve the des77 experience.
Marketing Communications: If you'd prefer not to receive promotional emails or SMS from des77, you can opt out at any time through your Account Settings or by emailing support@des77.ws.
Data Sharing
Data Sharing & Disclosure Policy
The most important aspect of des77's Privacy Policy is this — we never sell your personal information to third parties. However, data may be shared in the following limited circumstances to operate our services:
- Payment Provider: Only the information necessary to process transactions is shared with payment gateways such as Mobile Pay, Nagad, and Rocket.
- KYC Service Provider: With approved and trusted KYC partners for identity verification purposes.
- Legal Obligations: In response to a court order, government directive, or lawful request from a law enforcement authority.
- Technology Partners: For hosting, analytics, and cybersecurity services — all operating under strict confidentiality agreements.
- Responsible Gambling Organizations: Relevant information shared with support organisations in cases of self-exclusion or problem gambling.
Our Commitment: des77 never sells, rents, or transfers your data to marketing companies, data brokers, or any other unauthorized parties.
Cookies
Cookies & Tracking Technologies
In accordance with des77's Privacy Policy, we use various cookies and tracking technologies on our website and app. These help enhance your browsing experience and ensure the security of our platform.
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining login sessions, security |
Cleared upon session end |
| Functional Cookies |
Remembering language preferences and interface settings |
1 Year |
| Analytics Cookies |
Usage statistics & service improvement |
2 Years |
| Security Cookies |
Detecting fraud and preventing multiple accounts |
6 Months |
You can disable cookies from your browser settings at any time. However, disabling essential cookies may prevent some des77 services from functioning properly.
Security
Data Security Measures
Des77 uses industry-leading security technology to protect your data. Keeping your information safe is the foundation of our privacy policy.
- SSL/TLS Encryption: All data transfers on the website and app are secured with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): Enable two-factor authentication for an added layer of security on your account.
- Database Encryption: All sensitive data we store is kept in encrypted form.
- Regular Security Audits: Regular security audits are conducted by independent third-party experts.
- Limited Access: Only authorized des77 staff can access user data, and only when necessary.
- Suspicious Activity Monitoring: Unusual logins and transactions are monitored 24/7 through automated systems.
- Data Backup: Data security is maintained through regular encrypted backups.
What You Should Do: Use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Retention
How Long Your Data Is Retained
Under des77's Privacy Policy, we retain data only for as long as necessary. Any data that is no longer needed is securely deleted.
- Active Account: All data is retained for as long as your account remains active.
- Closed Accounts: After account closure, data may be retained for up to 5 years as required by law.
- Financial Transaction Records: Retained for a minimum of 7 years in compliance with financial regulatory requirements.
- Marketing Information: If you opt out, your data will be deleted immediately.
- Support Conversations: May be retained for up to 3 years to help improve customer support quality.
Your Rights
Your Data Rights
Des77's privacy policy places your rights at the forefront. You have the following rights over your own data:
- Right to Know: You have the right to know what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or incomplete information.
- Right to Erasure: Subject to certain conditions, you may request the deletion of your data.
- Right to Object to Processing: You may object to the use of your data for specific purposes.
- Data Portability: You can request an export of your data in a standard, portable format.
- Withdraw Consent: You may withdraw consent for marketing or optional data processing at any time.
To Exercise Your Rights: Email us at support@des77.ws or submit a request directly from your Account Settings. des77 typically responds within 30 business days.
Minors
Protection of Minors' Privacy
Des77 strictly does not provide services to anyone under the age of 18. Our Privacy Policy and Responsible Gambling We take special precautions to protect the privacy of minors in accordance with our policy.
- Age verification is mandatory at the time of registration.
- If a minor creates an account using false information and we become aware of it, the account will be closed immediately.
- We do not knowingly collect or store any information belonging to minors.
- If parents suspect their child is using des77, please contact support@des77.ws immediately.
Changes
Changes to the Privacy Policy
Des77 may update its Privacy Policy from time to time. Revisions may occur due to service expansion, adoption of new technologies, or changes in applicable law.
- We will notify you by email or through the platform before any significant changes take effect.
- Updated policies take effect from the date of publication.
- Continued use of des77 after any changes will be considered acceptance of the updated policy.
- If you do not agree to the changes, you may close your account at any time.
Last Updated: January 2026. Visit this page occasionally to stay up to date on any changes to our policy.